Aspen IT Group
IT support for AEC firms across East Tennessee
FREE CHECKLIST

Questions to Ask Any IT Company

Most IT companies sound the same on a sales call. The difference shows up later, when Revit is down and nobody calls back. These questions help you find that out before you sign.

  • Find out if they really know Revit, AutoCAD, and Civil 3D
  • Avoid a contract that locks you in with a provider that isn't working
  • Get response times in writing, so you know what you're paying for
  • Compare quotes side by side without getting lost in pricing
  • Know who you'll really talk to when something breaks
  • Use it with any provider, including us
Vendor Neutral Built for AEC Print and Use Local Support

Get My Free Checklist

Free 3-page PDF, emailed to you right away. Bring it to your next sales call with any IT company.

What's Inside

Know What You're Getting Before You Sign

1

AEC Experience

Questions that show whether they've supported Revit and CAD workflows before.

2

Response and Support

How fast they respond, how you reach them, and who picks up.

3

Pricing

Per-seat, per-device, and hourly pricing explained, plus what's not included.

4

Security and Backups

What they'll set up, test, and report on without being asked.

5

Contracts

Length, cancellation terms, and who owns your data and passwords.

6

References

Who to ask for, and what to ask them.

Want to Ask Us the Questions?

We're Aspen IT Group, the IT team for architecture, engineering, and construction firms in East Tennessee. Book a call and run through the checklist with our team. We'll answer every one. No cost, no obligation.

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